Service Uptime Guarantee in Website Hosting
If you buy a website hosting plan from us, we ensure that your websites are going to be functioning at least 99.9% of the time. We have basically eliminated the web server downtime by using a sophisticated cloud hosting platform where different sets of web servers deal with each aspect of the overall service - files, databases, email messages, and so on. In that way, when there is an issue with a server, the other machines in the cluster shall simply take over and your websites will not be affected in any way. To avoid any infrastructure troubles, we also have diesel backup generators and several independent Internet providers. Competent professionals check the web servers 24/7 to sort out any software problems that may appear while hardware and software firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for each and every semi-dedicated server package purchased through our company. You can forget about your website being unavailable for some reason since we employ a top-notch cloud web hosting platform with a custom-built load balancing system. Instead of managing everything on just a single server and risking one service to take everything down, we have allocated the numerous services among their own groups of web servers. To put it differently, your databases, files, e-mails, stats, and so on, are addressed by different clusters, hence the failure of one machine has no influence on the overall service or on your Internet sites. A variety of backbone Internet providers and diesel backup generators ensure that infrastructural problems won't affect your websites either. We have hardware and software firewalls as well as an experienced team of admins to keep track of the incoming & outgoing traffic and to respond to each software issue 24/7.
Service Uptime Guarantee in VPS Servers
When you obtain a Virtual Private Server through us, we guarantee that the physical hosting server your account is set up on is going to be functional a minimum of 99.9% of the time. While we cannot control what you do with your Virtual Private Server and what you set up on it, we will make sure that the main hosting server is going to work 24/7 without interruptions. Our facilities have redundant Internet providers as well as backup power generators to ensure the uninterrupted work of all web servers accommodated there. If there's a difficulty with any virtual server on the physical one, we have a team of experienced admins to resolve it in a very timely manner and to make sure that the other VPS server accounts within that server will not be affected. We use only new, thoroughly tested hardware components for all the servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers
When you obtain a dedicated server from us, we guarantee that it will be working no less than 99.9% of the time. In the first place, your web hosting server will be constructed with new and carefully tested hardware components and we'll not make any compromises about that. Our data center in the downtown area of Chicago offers powerful diesel backup generators, so even in the case of a power outage your web server will still be operational and with many redundant Internet providers, your Internet sites are going to be available if there's any online connectivity issue. In case there is any unexpected conditions, we have well-trained sysadmins that monitor all hosting servers all the time and they can respond immediately to eliminate the problem in a very timely manner. Last but not least, our servers have software and hardware firewalls to stop the undesired traffic in the case of a DDoS attack.