When you get your own web server, you shall have more independence as to what you'll be able to install and run when compared to a shared Internet hosting account. With a shared service, you've got access just to your own account, therefore you are not able to install server-side software. While this is not a problem for the majority of script-driven apps, there are a few which have certain requirements and need particular software to be present on the machine either for some additional features or for them to work at all. In case you have practical experience, you will not have any difficulties to run the hosting server, but if you do not, you may simply not have the skills to manage everything and use the script applications that you want. If this is the case, you can use our Installation & Troubleshooting upgrade, so our system administrators can set up everything for you and help you with any issues that you might face.

Installation and Troubleshooting in VPS Servers

The upgrade can be obtained for any one of the VPS server packages no matter the OS and CP that you've picked or the task that you need to be done as our administrators will help you with everything related to the software on the machine. This includes, but isn't limited to, installing third-party programs, setting up hosting server options, troubleshooting scripts if they don't function properly, etcetera. The upgrade includes sixty minutes of work and if a particular task requires less time, the remaining minutes shall be available for the future and shall be listed in the VPS billing CP. You may use the Installation & Troubleshooting service either as a standalone upgrade or as an addition to the Managed Services upgrade, which includes thirty minutes of custom work on your server. In this way, you can work on your sites without worrying that you will not be able to use some app or losing time on technological issues.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our dedicated servers and if you add it, our skilled administrators shall be able to aid you with anything on your hosting server. Including installing any third-party software that you might want to use on the server and troubleshooting any script which functions badly or does not run at all. Our upgrade comes with one hour of work and in the event that a specific task isn't very time-consuming, we shall add the remaining time to your account. You shall be able to discover how many minutes are left within your billing Control Panel and use them anytime you need support again. The Installation & Troubleshooting upgrade can be ordered at any time, so if you require something to be installed in the very beginning, you'll be able to add it to your order during the sign up procedure, while if you need help afterwards, you can add it from the hosting server billing area. 30 minutes of custom work are provided with our Managed Services pack as well, but in case you require more work to be performed on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your applications shall be installed and set up in the very best feasible way.