A live chat is a real-time method of communication between a hosting supplier's support crew and its clients. It's a very efficient way to get some information about the web hosting services or have some problem resolved since you're talking with a live representative. The benefits of using a live chat service instead of calling or opening a trouble ticket are the reduced chance of mistakes when you exchange info such as usernames or domain names, the quicker response time as the communication is real-time plus the fact that you don't need to stay on the chat all the time - you'll be able to do something else entirely while the agent investigates the issue in question. In addition, you will be able to be a part of a live chat room from any computer which is connected to the Internet, avoiding the phone fees that you'll need to pay in case you are calling to a different country.

Live Chat Support in Website Hosting

As part of the support services that we supply for our website hosting, you'll find live chat support that is available all the time, even on holidays. You're able to contact us regardless of whether you already own an account or not, because we can assist you with pretty much anything, ranging from giving you general information about our solutions in case you aren't our customer yet and you're thinking about acquiring one of our plans, to helping you with creating an email account in an email client. Part of the problems are more complex and time-consuming, therefore you'll need to employ the ticketing system which is built-in the Hepsia website hosting Control Panel, but we can save you time and assist you in real time on our live chat for quite a few things.

Live Chat Support in Semi-dedicated Servers

We provide live chat support that is designed for all of our future and active clients. In case you're searching for a new web hosting account, you will be able to chat in real time to one of our representatives and receive more info about our semi-dedicated service so that you can select the right package for your web sites. In case you already have an account with us, we will be able to support you in a very timely manner with general, billing and 1st level techmatters. Although in certain cases you'll have to open a ticket since there are problems that cannot be resolved through a live chat, we will help you with numerous standard tasks, such as setting up an email account in an email client or redirecting one domain to another. As a result, you'll enjoy quick support and you will save time and effort.