Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • In the Web Control Panel you can find a detailed Help Center section featuring various educational articles and frequently asked questions. They are compiled by our support team of expert techs. Just fill in your question and our smart system will offer you the most appropriate answer.

  • Top quality support service
  • Video Tutorials

  • If you prefer to watch how an action is implemented or how a problem is remedied, instead of just reading about it, then take a look at our compilation of educational video tutorials. They cover lots of different issues and will help you quickly understand how to work with our Web Control Panel.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24x7x365 tech support service and include a 1–hour support ticket response guarantee. Our capable tech support engineers will be available night and day and will remedy any problem that you might possibly face within maximum 1 hour after the ticket submission. In most cases, a reply will be given to you within twenty minutes.