1 hour ticket response
We are focused on supplying a rapid and proper response to each tech support ticket submitted by a client. Our skillful help desk support staff representatives will examine your situation and will think of the most effective option. We offer a 1–hour response time guarantee for all trouble tickets. As a matter of fact, our average support ticket response time has proven to be 20 minutes.
An Excellent Help Desk Service
Each member of our help desk support staff has several years of experience in the website hosting arena and almost all of them have been with us for at least five years. They are all ready to answer all your questions in the most efficient manner possible.
An Easy–to–Browse Help Center
In the Web Control Panel you can find an intuitive Help section where you can get quick tips on how you can use our services. You can see the answers to your queries in the F.A.Q. archive, find more suggestions in the web hosting account management articles or check our instructional video tutorials.