Support and Help Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Answer Warranty

  • Our client help Department is working round the clock to reply to each of your help questions. Every ticket you send out to us will be solved within less than 60 mins. If your case calls for the help of an administrator, we’ll forward the ticket to the person on shift and will let you know that the case is being resolved.

  • Top quality support service
  • Top–quality Client Assistance Service

  • We deliver 24x7x365 client help via a turbo–fast ticketing platform built into your Control Panel. You’re able to contact us at any time about any of the software applications that come installed in advance on the virtual server, such as the chosen OS, the server management panel and our in–house made Web Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • A thorough and consistently updated articles base is included in our custom–built Web Control Panel. It offers quick tips about how to carry out all of the standard site control duties. The Help section offers you exhaustive how–to content articles and step–by–step video guides. You can gain access to the Help area by clicking on the Help or Video buttons in the right corner of each Control Panel section.